Privacy Policy
Last updated December 14, 2025
Paper Eden by Anna (“we”, “us”, “our”, “the Site”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website or when you contact us by email.
By using our website, you agree to the terms described in this Privacy Policy.
What is a privacy policy?
A Privacy Policy explains how a business collects, uses, stores, and protects personal information.
We only collect information that is necessary to process your orders, operate our website, provide customer support, and improve your shopping experience.
We do not sell your information to anyone.
What type of information do we collect?
Depending on how you interact with our website, we may collect the following information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Order details
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Payment details (processed securely by our payment provider; we do not store card details)
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Comments, feedback, product reviews, recommendations, and personal profile
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Any information you include when contacting us via email
With regard to each of your visits to our site we may automatically collect the following information:
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IP address
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Browser type and version
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Device information
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Time zone
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Pages viewed and interactions with our website
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Referring website
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Cookies (see details below)
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How is information collected?
We collect information in the following ways:
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When you place an order through our website
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When you sign up for our newsletter (if offered)
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When you contact us via email
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When you contact us via online form
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When you browse our website (automatically collected cookies and usage data)
We do not collect information through physical stores or phone calls.
All customer contact takes place via online form and email.
What we do with the information we gather?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons. We use your information to:
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Register you as a customer
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Process and fulfil your orders
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Arrange delivery of your products
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Provide customer service via email
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Maintain internal records
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Improve our products, services, and website
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Personalise your shopping experience
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Improve website performance and security
Your information will be used only for the purposes of running Paper Eden by Anna. If you have complaints about how we process your personal information, please contact us using our email address: [email]. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Who do we share information with?
We never sell or trade your data. We only share your information when necessary to provide our services, such as:
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Payment processors – to take payments securely
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Courier and delivery companies – to ship your order
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Website hosting and analytics providers – to keep our site running smoothly
These third parties are allowed to use your information only to perform their specific tasks and must protect it according to their own privacy obligations.
How do we keep your data safe?
Your information is stored securely on protected servers and transmitted using industry-standard encryption where applicable. We will never ask for sensitive information (like passwords or full payment card details) via email.
How long do we keep your data?
We keep your personal information only as long as necessary for:
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Fulfilling your orders
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Providing customer support
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Meeting legal, tax, or reporting obligations
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. Once data is no longer required, it is securely deleted. If you don’t want us to process your data anymore, please contact us at paperedenbyanna@gmail.com
How do we use cookies?
A cookie is a small file placed on your device when you browse our website. Cookies help us improve your shopping experience by remembering preferences and understanding how visitors use our site.
We use cookies for:
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Website functionality
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Shopping cart operation
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Analytics and performance
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Security
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Marketing (only with your consent)
Cookies may also help us understand:
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Which pages people visit
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How long they stay
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What devices and browsers they use
How do we manage cookies?
You can control cookies through your browser settings. Most browsers allow you to:
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Block cookies
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Delete cookies
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Receive notifications when cookies are used
Please note that disabling cookies may affect certain website features, such as checkout and saved preferences. The following links explain how to access cookie settings in various browsers:
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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout
List of cookies we collect
Our site may use different types of cookies. The exact names may vary depending on your browser and platform.
Essential Cookies (required for the website to function)
Cookie Name Purpose Duration
XSRF-TOKEN Cookie for fraud detection of calls | Session
hs Security Cookie for Hive (legacy) | Session
svSession Cookie for security, stability, and core site function | 12 months
SSR-caching Performance cookie for rendering | 24 hours
TS* Cookies for attack detection | Session
bSession Used for system effectiveness measurement | 24 hours
fedops.logger.sessionId Tracking session errors and issues |12 months
_wixAB3|* Cookie for site experiments | 6 months
server-session-bind Cookie for API protection | Session
client-session-bind Cookie for API protection | Session
oAuthState Session cookie for identification | Session
wixSession Cookie for security, stability, and core site function | 12 months
Performance & Analytics Cookies
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Traffic analytics
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Page visit tracking
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Referrer tracking
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Visitor behaviour information
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Marketing & Advertising Cookies (only if consented)
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Browsing behaviour
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Advertising performance
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Social media integration cookies
Third-Party Cookies
Third-party services, such as Google Analytics or other applications may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to paperedenbyanna@gmail.com